Product Analyst - Operations

Bengaluru, Karnataka, India | Technology | Full-time


About the company: 

Since 2015, Simpl has been helping e-commerce merchants separate the buying(the fun part) from the paying(OTPs, payment failures, ugh..). Instead of forcing users to authenticate every transaction, Simpl carries out sophisticated background authentication using device and transaction-level data - allowing you to transact with just 1 tap. After all, how many devices and delivery addresses does a regular user have anyway?

All your transactions, across merchants, get added to one bill - which you pay once in two weeks. This separation of buying from the paying opens the possibility for breakthrough customer experiences on apps like Zomato, bigbasket, MakeMyTrip, Grofers, dunzo and BookMyShow.

In order to create these experiences for consumers and merchants, our team is composed of engineers, analysts, designers, operations leads and more, all excited by the possibility of taking a sledgehammer to the status quo, every day.

The business analyst's primary objective is helping the Business & Operations team by :
- Providing all necessary data analytics support needed for business monitoring & business growth
- Being an active part in business growth & operations planning, devising business strategies and process streamlining
- Connecting with various stakeholders, central teams, product teams etc.
Key Role & Responsibilities:
- Design & develop methods to analyze relevant data, share insights & provide recommendations
- Develop metrics and prototypes that can be used to drive business decisions
- Create necessary systems to regularly monitor the performance for stakeholders
- Provide feedbacks to Tech/ Product for new product requests/product enhancements/ bug fixes etc.
Key Skills & Experience:
- Experience in analyzing data to draw business-relevant conclusions and in data visualization 
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
- Advanced Excel & VBA scripting
- Strong background in statistical concepts and calculations with 1 -2 yrs experience
- Innovative and strong analytical and algorithmic problem solvers.
- Proficiency with analysis tools like Excel, SQL, Python (Knowhow of AWS infra is a plus point )
- Acquaintance with concepts of BI - (MicroStrategy, QlikSense, Tableau - Plus point)